IT Support Services
Proactive IT Support to Maximize Uptime and Keep Your Business Moving
Our IT Support Services provide reliable, round-the-clock assistance to keep your systems running smoothly and your teams productive. From remote helpdesk support to on-site troubleshooting and issue resolution, we ensure fast response times, minimal downtime, and a seamless tech experience—backed by certified professionals and proven SLAs.
Offerings
- 24/7 Helpdesk & Remote Support
- On-Site Technical Assistance
- HW & SW Troubleshooting
- Network Monitoring & Resolution
- Ticketing & SLA Management
- User Access Management
- Patch & Update Management
- Performance & IT Audits
Infrastructure Management
Robust Infrastructure Management to Power Scalable and Secure IT Environments
Our Infrastructure Management services ensure your IT backbone is strong, secure, and optimized for performance. From servers and networks to storage and virtualization, we manage the full stack—delivering reliability, scalability, and cost efficiency through proactive monitoring, automation, and strategic planning.
Offerings
- Server & Network Administration
- Virtualization & Optimization
- Infrastructure Monitoring & Alerts
- Storage & Backup Management
- Capacity & Load Balancing
- High Availability & DR
- Performance/Uptime Mgmt
- OPC&H Infra Support
Cybersecurity Solutions
End-to-End Cybersecurity Solutions to Safeguard Your Business Assets
Our Cybersecurity Solutions are designed to protect your IT infrastructure, data, and users from evolving digital threats. From risk assessments and endpoint protection to network security and compliance enforcement, we provide a multilayered defense strategy that ensures business continuity and regulatory readiness.
Offerings
- VA & Pen Testing
- Endpoint Detection & Response
- Network & Perimeter Security
- Identity & Access Management
- Data Encryption & DLP
- Firewall & Intrusion Detection
- SIEM
- Regulatory Compliance Support
Endpoint Device Management
Secure and Streamline Every Device with Centralized Endpoint Management
Our Endpoint Device Management services give you complete control over every connected device in your organization—ensuring security, compliance, and seamless performance. From provisioning and policy enforcement to remote monitoring and updates, we manage the entire device lifecycle across desktops, laptops, mobile devices, and more.
Offerings
- Unified Endpoint Management
- Device Provisioning & Config
- OS & Application Updates
- Remote Monitoring & Support
- Mobile Device Management
- Security Policy Enforcement
- Asset Tracking & Reporting
- Role-Based Access Controls
We believe in harnessing the power of technology to transform ideas into reality. As a leading IT company, we specialize in providing innovative software solutions tailored to meet the unique needs of our clients.
Contact Us
- +91 6354508537
- hello@upraqx.com
-
806-807, Surya Icon, Naranpura
Ahmedabad – 380013
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